Refund policy
We at Healthmart Wholesale are committed to ensuring customer satisfaction. Below are our policies regarding returns and refunds:
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Eligibility for Returns: Orders can be returned within 7 days of delivery. Items must be unused, in their original packaging, and with seals intact. Broken items or opened medicines will not be accepted.
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Return Process: To initiate a return, contact our customer support team with your order details. Once the returned items are received at our warehouse, we will inspect them to ensure they meet our return criteria.
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Refund Process: After the inspection is complete, we will process your refund. Refunds will be issued to the original payment method and may take 5-7 business days to reflect in your account.
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Additional Considerations:
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We do not cover return shipping costs unless the error is on our end (e.g., incorrect or defective items).
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Bulk orders are subject to additional review for returns.
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If you have any questions, please contact us on WhatsApp at +92-345-5544033.