Refund policy

We at Healthmart Wholesale are committed to ensuring customer satisfaction. Below are our policies regarding returns and refunds:

  • Eligibility for Returns: Orders can be returned within 7 days of delivery. Items must be unused, in their original packaging, and with seals intact. Broken items or opened medicines will not be accepted.

  • Return Process: To initiate a return, contact our customer support team with your order details. Once the returned items are received at our warehouse, we will inspect them to ensure they meet our return criteria.

  • Refund Process: After the inspection is complete, we will process your refund. Refunds will be issued to the original payment method and may take 5-7 business days to reflect in your account.

  • Additional Considerations:

    • We do not cover return shipping costs unless the error is on our end (e.g., incorrect or defective items).

    • Bulk orders are subject to additional review for returns.

If you have any questions, please contact us on WhatsApp at +92-345-5544033.